Returns & Exchanges
At Brown's Sports & Cycle, we want to ensure you have the right gear for your next adventure. If your purchase doesn't meet your expectations, you can return or exchange unused items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and details of the items you wish to return to receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship to Store
Affix the provided shipping label to your package and drop it off at any authorized carrier location or visit our retail storefront for an in-person return.
Receive Refund or Credit
Once our technicians inspect the gear, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing